All Website content, including photos, product descriptions, logos, branding, designs, text, graphics, authentication content, listing details, page layouts, and other materials, are owned by Lost & Found Handbags or licensed for our use.

You are granted a limited, revocable, non-transferable license to view the Website for personal, non-commercial use only.

You may not copy, download, reproduce, modify, publish, distribute, sell, display, reuse, or create derivative works from any Website content without prior written permission from Lost & Found Handbags.

Unauthorized use of our content may result in restricted access, legal action, or other remedies available under applicable law.

4. Product Listings, Pricing & Availability

Lost & Found Handbags is a luxury resale business. Unless otherwise stated, all items are pre-owned, previously owned, vintage, consigned, or resale items.

We make reasonable efforts to provide accurate photos, descriptions, condition notes, pricing, measurements, and product details. However, product information may contain errors, omissions, typographical mistakes, image variation, or delayed updates.

Because our inventory may be listed across multiple channels, including Shopify, eBay, Facebook, Instagram, and in-store, availability is not guaranteed in real time.

An item shown as available online may have already sold through another channel.

We reserve the right to:

• correct errors or inaccuracies,
• update product descriptions,
• revise pricing,
• remove listings,
• decline or cancel orders,
• refuse a transaction,
• or cancel a sale if an item is unavailable, incorrectly listed, inaccurately priced, or otherwise unable to be fulfilled.

A completed checkout does not guarantee final acceptance of an order until the order has been reviewed and confirmed by Lost & Found Handbags.

5. Authentication Disclosure

Every item that enters our collection must earn its place

Before any item is accepted, listed, displayed, or offered for sale, it is reviewed through an authentication process that may include:

• AI-assisted image review,
• expert human evaluation,
• stitching, hardware, logo, stamp, material, serial number, date code, and construction checks,
• supporting documentation review when available,
• condition and consistency review,
• and a structured verification framework.

If a handbag cannot be confidently authenticated, it does not move forward. No listing. No sale. No exception.

While the details of our full authentication process remain proprietary, our standard is clear: every handbag must meet our internal requirements before it is accepted, listed, displayed, or sold.

Authentication is based on the information, images, materials, documentation, and physical characteristics available at the time of review.

Although we use careful review standards, no authentication process can guarantee absolute certainty in every circumstance. By purchasing from us, you acknowledge the nature and limitations of the luxury resale market.

6. Payment Terms

All payments are processed through Shopify, approved payment processors, or other authorized sales channels.

Prices are subject to change at any time before checkout is completed and accepted.
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We reserve the right to cancel, decline, hold, or refuse any order if:

• payment fails,
• payment cannot be verified,
• incorrect billing or shipping information is provided,
• fraud is suspected,
• the listing contains an error,
• the item has already sold,
• the transaction appears suspicious,
• or we are unable to complete the transaction for security, inventory, operational, or business reasons.
• Orders may be subject to additional verification before fulfillment.

7. Shipping & Delivery

Shipping is automatically calculated at checkout based on the item, package size, weight, destination, carrier rates, handling requirements, and any applicable insurance.

Your final shipping cost will be shown before payment is completed, so you can review the full order total before placing your order.

Once an order ships, tracking information will be provided when available.

Lost & Found Handbags is not responsible for:

• carrier delays,
• delivery delays,
• incorrect shipping information provided by the customer,
• failed delivery attempts,
• lost or stolen packages after confirmed delivery,
• weather-related delays,
• refusal of delivery,
• or events outside our reasonable control.

Risk of loss transfers to the customer once the package is accepted by the carrier.

Customers are responsible for providing a complete, accurate, and deliverable shipping address at checkout.

8. Returns & Refunds

Due to the nature of luxury resale: All sales are final. We do not accept returns for:

• buyer’s remorse,
• fit, size, color, or style preference,
• change of mind,
• authentication disagreements,
• normal pre-owned condition characteristics,
• expected signs of use,
• minor variations shown in photos or descriptions,
• condition expectations outside the written listing details,
• or failure to review product photos, descriptions, measurements, or condition notes before purchase.

A return may only be considered if Lost & Found Handbags determines, in its sole discretion, that the item was materially misrepresented.

Any approved return must be authorized in writing before the item is shipped back.

Unauthorized returns may be refused.

9. Consignment Terms

Consignment clients must:

• provide valid ID (driver’s license or passport),
• provide proof of purchase if available,
• current contact information,
• supporting documentation related to the item,
• and any additional information requested by Lost & Found.

All consigned handbags are subject to authentication, condition review, market evaluation, pricing review, and acceptance approval.

Submission of an item does not guarantee acceptance, listing, sale, pricing approval, or payout.

Lost & Found Handbags reserves the right to decline any item for any reason, including authenticity concerns, condition, market demand, incomplete documentation, legal concerns, brand restrictions, or business discretion.

Items remain in our custody until sold, removed, returned, transferred, donated, or otherwise handled in accordance with the applicable Consignment Agreement.

The Consignment Agreement controls the specific rights, obligations, fees, payout terms, timelines, and handling procedures for consigned items.

10. Security Measures

Every item entrusted to Lost & Found Handbags is handled with care, accountability, and controlled security from intake through sale.

Our security standards may include:

• controlled access to handbags and high-value items,
• locked display cases for select pieces during showroom hours,
• secure storage for items not actively being shown,
• documented intake records and item tracking,
• staff-assisted handling for protected or high-value pieces,
• monitored showroom procedures designed to maintain item safety,
• restricted handling protocols,
• and additional procedures for rare, limited-edition, or exceptionally high-value items.

These standards help us maintain clear chain-of-custody, protect consignor property, and give buyers confidence that every piece has been handled responsibly.

While the details of our full security process remain proprietary, our standard is simple: every item in our care is protected with intention, accountability, and respect.

Lost & Found Handbags is not responsible for events outside our reasonable control, including fire, flood, theft, natural disaster, civil disturbance, system failure, carrier loss, government action, emergency conditions, or other circumstances beyond our control.

11. Prohibited Uses

You may not:

• use the Website for unlawful activity,
• submit fraudulent information,
• attempt unauthorized access,
• misuse authentication notes or photos,
• introduce malware or harmful code,
• interfere with security features.
• manipulate transactions,
• engage in chargeback abuse,
• or use the Website in a way that harms Lost & Found Handbags, our customers, consignors, employees, vendors, platforms, or partners.

We reserve the right to investigate suspected misuse and take any action we deem appropriate, including canceling orders, restricting access, refusing service, preserving records, and cooperating with payment processors, platforms, carriers, or authorities when necessary.

12. Privacy & Cookie Policy

This section explains how Lost & Found Handbags may collect, use, store, and protect information when you use our Website, submit a form, place an order, contact us, browse products, participate in consignment, or interact with our connected sales channels.

By using the Website, you acknowledge that we may collect and use information needed to process inquiries, purchases, consignment submissions, customer service requests, authentication review, fraud prevention, security review, marketing, analytics, and related business operations.

Information we may collect includes:

• contact information,
• billing and shipping information,
• order and transaction details,
• consignment submission information,
• product inquiry details,• communication history,• device and browser information,• Website usage activity,• approximate location information,
• and information collected through cookies, pixels, analytics tools, session tracking, and similar technologies.

We may use cookies, pixels, analytics tools, session tracking, and similar technologies to operate the Website, improve user experience, remember preferences, analyze traffic, support marketing, measure advertising performance, prevent fraud, and maintain Website security.

These technologies may collect information such as browser type, device information, pages viewed, referring links, approximate location, interactions with the Website, shopping activity, browsing activity, and checkout behavior.

Third-party platforms and service providers, including Shopify, analytics providers, advertising platforms, payment processors, shipping carriers, website hosting providers, communication tools, and social media platforms, may also place or access cookies or similar technologies in accordance with their own policies.

We may share information with service providers only as needed to operate the Website, process payments, fulfill orders, manage shipping, review consignment submissions, support customer service, prevent fraud, maintain security, perform analytics, or support marketing activities.

We do not sell personal information in the ordinary course of business.

You may be able to disable or manage cookies through your browser settings.

However, disabling cookies may affect Website functionality, checkout performance, saved preferences, analytics accuracy, or your ability to use certain features.

You are responsible for providing accurate contact, billing, shipping, and submission information.

We use reasonable administrative, technical, and operational safeguards to protect information in our care, but no website, platform, payment system, or electronic transmission can be guaranteed to be completely secure.

By continuing to use the Website, you acknowledge and accept the privacy and cookie practices described in this section.

13. Third-Party Platforms

We may use third-party services, platforms, and business providers to support our Website, sales channels, payment processing, shipping, marketing, analytics, communications, fraud prevention, and related business operations.

These may include, but are not limited to:

• Shopify
• Google
• Facebook Shop
• Instagram Shop
• Shipping carriers
• Payment processors
• Website hosting providers,
• Analytics tools,
• Advertising platforms,
• Marketing tools,
• Communication platforms,
• Authentication support tools,
• and other vendors or service providers used to operate our business.

Third-party platforms may have their own terms, conditions, privacy policies, cookie practices, payment rules, dispute procedures, refund policies, shipping rules, and security standards.

Lost & Found Handbags is not responsible for the availability, downtime, errors, delays, processing issues, policy changes, fees, decisions, security practices, or actions of any third-party platform or provider.

Your use of any third-party platform may be subject to that platform’s own terms and policies.

14. Limitation of Liability

To the fullest extent permitted by law, Lost & Found Handbags, including its owners, officers, employees, contractors, representatives, affiliates, vendors, service providers, and partners, shall not be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages arising from or related to your use of the Website, purchases, consignments, communications, submissions, transactions, listings, shipping, delivery, third-party platforms, or these Terms.

This includes, but is not limited to:

• loss of data,
• loss of revenue,
• loss of profits,
• loss of opportunity,
• business interruption,
• carrier delays,
• delivery issues,
• platform malfunctions,
• Website interruptions,
• payment processing issues,
• inventory availability changes,
• inaccurate information provided by a customer or consignor,
• unauthorized use of your account, device, payment method, or information,
• third-party service failures,
• order cancellation,
• or use or misuse of the Website.

Your sole remedy for dissatisfaction with the Website, a listing, a transaction, a purchase, a consignment decision, or these Terms is to stop using the Website.

Nothing in these Terms limits liability where prohibited by applicable law.

15. No Warranties

The Website, product listings, content, services, communications, and related features are provided “as is” and “as available” without warranties of any kind, either express or implied.

Lost & Found Handbags does not guarantee:

• uninterrupted access,
• error-free operation,
• complete accuracy of all information,
• continuous product availability,
• real-time inventory synchronization,
• uninterrupted third-party platform performance,
• uninterrupted payment processing,
• uninterrupted carrier service,
• or that the Website will be free from technical issues, delays, omissions, viruses, or other harmful components.

We make reasonable efforts to maintain accurate information, but errors, delays, omissions, inventory changes, pricing updates, availability changes, and technical issues may occur.

To the fullest extent permitted by law, Lost & Found Handbags disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and reliability.

16. Indemnification

You agree to indemnify, defend, and hold harmless Lost & Found Handbags, including its owners, officers, employees, contractors, representatives, affiliates, vendors, service providers, and partners, from and against any claims, demands, losses, damages, liabilities, costs, fees, expenses, or proceedings, including reasonable attorney fees, arising from or related to:

• your use or misuse of the Website,
• your violation of these Terms,
• your violation of any applicable law,
• your violation of any third-party right,
• false, inaccurate, incomplete, or misleading information submitted by you,
• fraudulent activity,
• unauthorized use of payment information,
• misuse of Website content,
• misuse of product photos, descriptions, authentication information, or listing content,
• chargeback abuse,
• disputes arising from items, documents, photos, or information you submit,
• consignment submissions made by you,
• or any action or omission by you that creates liability or risk for Lost & Found Handbags.

This obligation survives your use of the Website and any completed purchase, consignment, submission, or transaction.

17. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of Arizona, without regard to conflict of law principles.

Any dispute, claim, issue, or proceeding arising from or related to these Terms, the Website, purchases, consignments, communications, submissions, transactions, listings, or dealings with Lost & Found Handbags shall be handled in accordance with applicable Arizona law.

By using the Website, you agree that Arizona law applies to these Terms and any related dispute.

18. Changes to Terms

Lost & Found Handbags may update, revise, modify, or replace these Terms at any time.

Any changes will be posted on this page with an updated revision date.

Your continued use of the Website after changes are posted means you accept the updated Terms.

It is your responsibility to review these Terms periodically.

If you do not agree with the updated Terms, you should stop using the Website.

19. Contact Information

For questions regarding these Terms, purchases, consignments, Website use, or related policies, please contact us:For questions regarding these Terms:
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📧 info@lostandfoundresale.com
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‍📞 480-588-7006